Captain

Job Summary:

As a Captain you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.

General Duties and Responsibilities:

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure that all Employees have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies a...