Job Description

Stewards

Role Purpose: Provide table service and guest experience

Key Responsibilities:

·      Serve food and beverages

·      Maintain table cleanliness

·      Assist guests politely

Requirements:

·      0-2 years of experience

·      Basic hospitality training preferred

Captain (Service Captain / Floor Captain)

Role Purpose

Lead front-of-house service during shifts, ensuring excellent guest experience, smooth floor operations, and team discipline.

Key Responsibilities:

• Supervise service staff during service hours

• Ensure adherence to service SOPs, sequence of service, and brand standards

• Handle guest interactions, feedback, and service recovery

• Coordinate with kitchen & bar for order flow and timely service

• Ensure table read...

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