Job Description
Stewards
Role Purpose: Provide table service and guest experience
Key Responsibilities:
· Serve food and beverages
· Maintain table cleanliness
· Assist guests politely
Requirements:
· 0-2 years of experience
· Basic hospitality training preferred
Captain (Service Captain / Floor Captain)
Role Purpose
Lead front-of-house service during shifts, ensuring excellent guest experience, smooth floor operations, and team discipline.
Key Responsibilities:
• Supervise service staff during service hours
• Ensure adherence to service SOPs, sequence of service, and brand standards
• Handle guest interactions, feedback, and service recovery
• Coordinate with kitchen & bar for order flow and timely service
• Ensure table read...
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