(CAN) Customer Service Manager

Overview

Position Summary ... Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance with company programs and operational standards. If you are looking for an exciting job in customer service or retail, this role may be a great fit for you.

What You'll Do

• Ensure safe work processes and emergency procedures are followed, including safe lifting techniques, area cleanliness, evacuations, down registers, emergency codes, and theft prevention.
• Handle customer and Associate concerns and provide guidance as required.
• Monitor Front End associates to ensure proper coverage, coordinate breaks, and assist at outlying registers.
• Provide training to A...