Call Specialist

Job Description

✅ We’re hiring a full-time English‑Speaking Client Call Specialist & Administrative Assistant (Remote) to support client phone communication and internal administrative tasks for our growing U.S.-based company.

✅ We provide expert accounting, payroll, and tax preparation services for businesses and individuals. Our mission is to bring clients peace of mind and efficiency by taking care of essential back‑office processes with precision and reliability.

Work schedule: Full-time, Pacific Time (PT) — 8:00 AM to 5:00 PM PT

Key Responsibilities

Client Calls (Inbound + Outbound)

• Make outbound calls to clients: follow up on requests, confirm details, remind about deadlines, and coordinate next steps.
• Answer incoming calls professionally and route requests to the appropriate team member.
• Provide clear communication and a high‑quality service experience on every call.

Admi...