Call Handler

Job Title: Helpdesk Coordinator Salary: £26,000-£28,000
Location: Honiley, Warwickshire
Company: FMServ
Industry: Facilities Management
About Us
We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team.
The Role
As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors.
This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, sol...