Call Centre Operator - Clinical Trial Recruitment

Call Centre Operator - Clinical Trial Recruitment

Your Role in Our Future
As our Call Centre Operator you will play a key role in the recruitment of participants across a broad range of clinical trials. which take place across our Nedlands and Joondalup clinical trial centres. Once potential participants register their interest online, you will then contact them via phone, conduct some basic pre-screening questions to ensure they meet the trial requirements and then book their medical screening appointment with our screening team. 

In this dynamic, service-driven role, you’ll play a key part in achieving both individual and team goals by managing inbound and outbound calls and seeing firsthand how your contribution drives the success of groundbreaking clinical trials.

 Some of your duties will include;

• Work towards set KPI's to ensure adequate numbers of trial participants are sourced in line with study requirements...