Call Centre Operative

Are you passionate about delivering exceptional customerservice? Do you thrive in a fast‑paced environment where no two calls are ever
the same?

We’re looking for confident, computer‑literate individuals who can
multitask effectively while supporting customers over the phone. Whether you
have previous call centre experience or are seeking a new challenge—perhaps as
a recent graduate taking your first step into the working world—this role
offers the chance to build strong communication skills and be part of a
dynamic, customer-focused team.

NHS Shared Business Services Employment Services are looking
for Inbound Call Centre Operatives to join their busy call centre taking
inbound calls from employees. The calls you will receive are varied and can be
anything from payroll queries to pensions queries and everything else in
between.

You might have gained your experience of customer service
through face-to-face retail work, maybe you co...