Job Description

Call Centre Billing Representative – Insurance
Take on a dynamic opportunity in the insurance sector where customer service, billing support, and issue resolution are at the core of your day. Enjoy a hybrid work model, collaborate with internal teams and insurance partners, and provide exceptional service in a fast-paced call centre with rotating schedules.
What is in it for you:•Hourly salary of $
• 6-month contract.
• Full-time position: hours per week.
• 50% in-office attendance in Markham, Ontario.
• Rotating shifts within call centre operating hours.
• Monday to Friday: 8:00 am to 8:00 pm.
• Saturday: 8:30 am to 4:30 pm.
Responsibilities:
• Handle approximately 50 inbound billing-related calls per day.
• Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers.
• Investigate and resolve billing discrepancies in collaboration with insurance par...

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