Job Description

Job Details

Job title: Call Centre Agent

Contract: Bank

Working Hours: Monday to Friday between 7:00am - 6:00pm (7.5 hour shift per day). From September to December covering our flu season.

Benefits

  • Pension - 5% employer contribution based on qualified earnings.
  • VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme.
  • Blue Light Card - Supermarket & High Street Discounts.
  • Employee referral scheme.
  • 28 days annual leave including Bank Holidays (pro-rata).

Job Purpose

The post holder will be responsible for improving vaccination uptake by obtaining informed consent through inbound and outbound calls under the supervision of the Line Manager.

Key Responsibilities

  • Work collaboratively to support the team to facilitate the smooth continuity of service delivery.
  • Assist in the day to day running of the immunisation progra...

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