Job Description

🌍 Join a Global Leader in Medical Insurance

Become Our New Case Manager at IMG

💷 Salary: £25,000 – £26,000 per year

Are you driven by helping others, solving problems, and delivering exceptional customer care—even in challenging situations?

We’re looking for a dedicated Case Manager to join our Operations Team, where no two days are the same and every interaction makes a real difference.

In this role, you’ll coordinate medical and logistical assistance for clients around the world, ensuring each case is handled with empathy, accuracy, and urgency while meeting high service standards.

🌍 What You’ll Do

Client Support & Case Coordination

  • Collect and verify essential patient information (symptoms, contact details, DOB, address).
  • Deliver outstanding customer service to clients, families, and partners.
  • Handle enquiries with empa...

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