Job Description

Position: Call Center Supervisor Location: Metro Manila, Philippines
Job Id: 1191 # of Openings: 2 GlowTouch  is looking for an extraordinary  Call Center Supervisor  to join our motivated and ambitious team. What Will You Do? As a  Call Center Supervisor , you will motivate Customer and Sales Support agents within your team, driving them to achieve their best and strive to deliver customer experiences of the highest standard. Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. The position will be based in our Philippine Call Center in Quezon City. In this role, you will:
  • Lead and inspire a team of Customer and Technical Support agents to deliver excellent levels of individual/team performance and customer satisfaction
  • Monitor daily workflow and ensure that correct procedures are followed
  • ...
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