Call Center Services Representative 3

**Call Center/Customer Service**

**Call Center Services Representative 3** Irving, TX Posted: 7/27/2026

Job Description

Job ID#:

219204

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Duration:

52

Shift:

1

Positions Available:

3

**PDS Defense, Inc. is seeking a Call Center Services Representative 3, in Irving, TX. Job ID#219204**

**Job Description:**

The Human Resources Service Center (HRSC) seeks an experienced, customer focused professional to provide Tier 1 HR Help Desk support across multiple channels (phone, chat, email, case management). This role serves as a key point of contact for employees, managers, HR partners, and external stakeholders by providing timely resolutions to HR, payroll, timekeeping, travel and expense, and employee lifecycle inquiries.

The ideal candidate will act as a subj...