Job Description

MCI is a leading technology‑enabled business services company that provides Customer Experience (CX), Business Process Outsourcing (BPO), and cloud solutions across multiple industries. We operate a global network of call centers that support both on‑site and remote agents.

Call Center Sales Representative – A role that drives outbound sales, builds customer relationships, and meets or exceeds performance targets.

Key Responsibilities

  • Make outbound calls to potential and existing customers.
  • Promote and sell products or services tailored to customer needs.
  • Handle objections and close sales effectively.
  • Meet or exceed sales quotas and performance metrics.
  • Maintain accurate records of sales activities and customer interactions.
  • Follow up on leads and respond to customer inquiries.
  • Stay informed about product updates, promotions, and offerings.

Qualifications

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