Job Description

Hermosillo, SO

Job Type: Full-Time & Part-Time

Pay Types: Salary

Application Details: No Resume Required, Entry-Level

Position Overview

MCI is a fast‑growing, tech‑enabled business services company with a strong call center footprint that operates across multiple countries. The company delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions to a wide range of industries including healthcare, retail, government, education, telecom, e‑commerce, and financial services. MCI’s contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs.

We are looking for enthusiastic Call Center Representatives to support inbound and outbound customer service and sales initiatives for a portfolio of well‑known clients. In this role you will respond to incoming inquiries, ...

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