Job Description

Answers incoming calls and performs triage of inquiries. Responsibilities: Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.| Collects relevant caller data to assist with measurement, tracking and reporting activities. | Track inquires, questions and answers and provide resolution. | Performs additional clerical duties as assigned.

EDUCATION/EXPERIENCE REQUIRED -

+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. -

+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.


Additional Information

+ Organization: Corporate Services

+ Department: Ascension Amb Contact Center

+ Shift: Night Job

+ Union Code: Not Applicable






Additional Details

This posting represents ...

Ready to Apply?

Take the next step in your AI career. Submit your application to Henry Ford Health System today.

Submit Application