Call Center Representative

Job Description
Day to Day:
Scheduling for GI appointments: commonly colonoscopy
Environment: cubical setting
Each call lasting 3:30-5 minutes
Training: 1 on 1 with a current employee for the first few weeks
Metrics: QA, monitored calls, constructive criticism, handle time and accuracy
Highly structured environment and metrics based (notified for breaks- they get two 15-minute breaks and half hour lunch)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service ...