Call Center Manager - Super Bytes

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates . This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED . As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance to meet key business objectives. You will lead and motivate a team of customer service representatives implement best practices and contribute to a positive and productive work environment.
Responsibilities:
* Manage and oversee the daily operations of the call center ensuring adherence to company policies and procedures.
* Lead motivate and coach a team of customer service representatives to achieve performance targets and deliver exceptional customer service.
* Monitor call quality provide feedback and implement training programmes...