Call Center Manager

Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with USA based programs through outbound calling. 

We are looking for an experienced Call Center Manager to join our GCC team. As a Call Center Sales Manager, you will be responsible for training, coaching and managing Call Center Representatives. The goal for the sales representatives is to generate sales for SaaS products to small and medium sized businesses in the USA through outbound calling and CRM management.

RESPONSIBILITIES: 

• Report daily Sales targets to Director of Operations
• Training and ongoing coaching of call center sales representatives
• Auditing reps, completion of coaching reports
• Producing sales as part of demonstration as necessary during coaching
• Driving sal...