Job Description
COMPENSATION & BENEFITS
Up to ₱23,000 monthly basic salary
Competitive compensation package
Performance-based incentives
Paid training from Day 1
Career growth and development opportunities
Supportive and collaborative work environment
Government-mandated benefits
13th Month Pay
KEY RESPONSIBILITIES
Handle customer inquiries via phone, chat, or email related to hotel reservations and accommodations
Assist customers with room bookings, reservation changes, cancellations, and availability inquiries
Provide accurate information regarding room rates, hotel policies, amenities, and accommodation options
Process reservations efficiently while maintaining accuracy and attention to detail
Resolve customer concerns professionally while delivering an excellent customer experience
Document customer interactions, requests, and resolutions accurately in the system
Escalate...
Up to ₱23,000 monthly basic salary
Competitive compensation package
Performance-based incentives
Paid training from Day 1
Career growth and development opportunities
Supportive and collaborative work environment
Government-mandated benefits
13th Month Pay
KEY RESPONSIBILITIES
Handle customer inquiries via phone, chat, or email related to hotel reservations and accommodations
Assist customers with room bookings, reservation changes, cancellations, and availability inquiries
Provide accurate information regarding room rates, hotel policies, amenities, and accommodation options
Process reservations efficiently while maintaining accuracy and attention to detail
Resolve customer concerns professionally while delivering an excellent customer experience
Document customer interactions, requests, and resolutions accurately in the system
Escalate...
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