Call Center Bilingual (English/Spanish) Technical Support Representative

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 2221 Lakeside Blvd Richardson, TX 75082 location . If selected, you must be able to report to this location.

How you'll make an impact

As a Business Premier Service Consultant, you'll support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services. You'll use multiple tools to resolve issues, update accounts, and handle inquiries about rate plans, devices, network coverage, returns, and more. By applying strong problem-solving and communication skills, you'll deliver excellent customer experiences, collaborate with teams, and stay up to date with the latest technology and offerings.

What your day-to-day will look like

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