Call Center Agent

Sapient is a Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.

We are mass hiring for Call Center Agents - Logistics Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

What We're Looking For:

• High...