Job Description
Key Responsibilities
In this role, you will:
- Sales and Customers Service Maintain a profitable reputable café, that is:
Handle cash transactions honestly, efficiently, and accurately.
- Assist in the supervision of the profitable café.
- Assist the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.
- Maintain an efficient, friendly service standard at all time.
- Politely answer the telephone and customer questions.
- Respond proactively to prevent and resolve customer service situations.
- Handle all drink and food items during preparation safely.
- Sell and serve baked goods and miscellaneous food items to customers.
Verbally receive and call back customer orders in a friendly manner. So as to meet and exceed sales targets, and surpass customer's expectations on each occasion.
Store Operations Maintaining efficient and ...
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