Job Description
Elevate your career at Cadence as a CAE Customer Service Engineer specializing in Virtual Manufacturing and Costing support. Provide technical assistance and training for advanced simulation products like Simufact and FTI.
As a key member of Cadence, you will work internationally to support manufacturing simulation applications and assist customers through various support channels. This role involves creating tutorials and documentation, conducting targeted training, and autonomously managing service projects to enhance product quality and user satisfaction.
Key Responsibilities:
• Provide helpdesk support via web portal, email, and phone
• Create application examples and training materials for users
• Conduct customer-specific training sessions effectively
• Manage independent service projects for enhanced results
• Document product issues and engage with Product Development teams
Requirements:
• Up to 5 years ...
As a key member of Cadence, you will work internationally to support manufacturing simulation applications and assist customers through various support channels. This role involves creating tutorials and documentation, conducting targeted training, and autonomously managing service projects to enhance product quality and user satisfaction.
Key Responsibilities:
• Provide helpdesk support via web portal, email, and phone
• Create application examples and training materials for users
• Conduct customer-specific training sessions effectively
• Manage independent service projects for enhanced results
• Document product issues and engage with Product Development teams
Requirements:
• Up to 5 years ...
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