Job Description

Deadline Date: Wednesday 24 June 2026

Requirement: Senior Technician CSD

Location: Mons, BE

Full time on-site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1000

Required Start Date: 3 August 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties and Role:

  • Perform end-user support by providing timely and accurate IT Service Desk services such as incident management, problem escalation, remote assistance training and end-user guidance on NU, NR and NS networks.
  • Proactively monitor the IT Service Desk incident management system, act on incidents and alert relevant second-line support in case of performance degradation or downtime
  • Advise ITCS management on corrective action or procurement action required to correct detected weaknesses in system functionality
  • Gather comprehensive inform...

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