Job Description

About The Role

This position focuses on delivering expert technical service for premium electric vehicles, both on-site and remotely. It includes troubleshooting and repairing mechanical, electrical, and high-voltage systems, collaborating with internal teams to resolve complex issues, and ensuring a superior customer experience. The role also uses advanced diagnostics and data insights to anticipate problems, monitor service cases, and support ongoing quality improvements.

Key Responsibilities

  • On-Site Technical Service

    Provide professional on-site vehicle repair and technical interventions for customers, ensuring fast, accurate, and premium-quality service.

  • Remote Technical Support

    Offer remote troubleshooting and technical guidance to help customers solve vehicle issues efficiently.

  • Cross-Functional...

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