Job Description

Responsibilities



  • Develop and maintain strong, customer-focused relationships with all stakeholders.

  • Document requirements, analyze business problems to identify solutions and make recommendations/create business cases for improvement.

  • Coordinates and facilitates subject matter expert workshops or meetings.

  • Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost optimized processes.

  • Contributes to pilot and implementation plans, participates in pilots and rollouts and reporting/follow-up activities.

  • Reviews impacts of upcoming system changes and assists with implementing changes to accommodate. 

  • Promote adherence to processes and system best practices to maximize adoption and buy-in.

  • Gather and analyze system-adoption da...

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