Business System Analyst (BSA)

Key Responsibilities:

• Gather, analyze, and document detailed business and functional requirements from key stakeholders across various departments.
• Liaise effectively between business users and technical teams to ensure clarity and alignment on requirements.
• Conduct gap analysis and impact assessments for existing and new systems to identify areas for improvement.
• Work extensively with Insurance domain processes, encompassing both Life and General Insurance.
• Act as a bridge between business units, technology teams, and support teams to facilitate smooth communication.
• Facilitate workshops, meetings, and interviews to elicit and validate business requirements.
• Ensure that solutions meet the documented business needs and functional requirements.
• Support User Acceptance Testing (UAT) and assist with post-production verification and issue resolution.

Key Skills & Knowledge Required...