Job Description

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  • Leverage PCM Tools capabilities to proactively detect anomalies, optimize performance, and support root cause analysis.

  • Collaborate with application and infrastructure teams to integrate PCM Tools across services and environments.

  • Develop Python scripts to automate monitoring tasks, data extraction, and alerting workflows.

  • Integrate monitoring tools with CI/CD pipelines and ITSM platforms for streamlined operations.

  • Work together with product owners, scrum masters, developers and testing teams (both cross-functional and multi-country teams) to perform gap analysis, observability assessment and monitoring requirements validation.

  • Collaborate with multiple technology groups and vendors to ensure that the applications, integrations, infrastructure, and security architectures are designed to meet evolving business requirements. 

  • Ensure that our deliverables meet standards for reli...

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