Business Process Transactions Analyst

Job Description
Main role is to service incoming calls from our client's call center and make sure all KPIs are met.
Essential Job Functions
Execute business process transactions, ensuring accuracy and adherence to established procedures.
Collaborate with senior analysts, managers, and other team members.
Assist in process improvement projects and data analysis.
Support the team in identifying process bottlenecks and maintaining quality standards.
Ensure compliance with established quality and procedural guidelines.
Contribute to updating and documenting process procedures.
Work with the team to achieve performance targets and quality standards.
Participate in training and development programs.
Basic Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 1+ years of relevant work experience
Proven experience in business process transactions
Proficiencies in business process manag...