Job Description

We're looking for Business Process Senior Associates  to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests and transactions productively and accurately to meet Service Levels set by the management with the business unit.

Position Responsibilities:

  • Handle ownership changes requests such as address change, beneficiary change, and name change

  • Responsible for processing collateral assignment and collateral release

  • Respond to general titles inquiries

  • Process transfers of ownership and deceased owner requests

  • Work on case corrections resulting from errors of previously processed titles changes

  • Apply premium payments and deposits to policies

  • Facilitate changes in payment mode, banking details, and pre-authorized checking

  • Process wires, write-offs, refund, suspense clearing, premium offset an...

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