Job Description

Position Responsibilities:  

  • Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.

  • Attain mastery of Business Unit policies governing the transactions handled.

  • Report all system issues that may affect operational performance.

  • Perform other duties and functions assigned by Operations Management.

    • Required Qualifications:  

  • Open to fresh graduates with a Bachelor’s degree

  • Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience 

  • Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations. 

  • Amenable for either day shift or night shift ...

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