Business Process Manager - Retail Liabilities

Business Process Manager-HO & SUPPORT-Processes Position Title - Team Member – RL PROCESS Team Department Retail Liabilities – Process Unit Location Mumbai Number of Positions 1 Reporting Relationships Process Manager Position Grade M4/M5 Job Role: Job Role Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders. Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information. Identification of existing processes for revision / updation. Providing tailor made solutions to Branches for specific business requirements. Provide assistance to product / operations /management. The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank Any process / policies affecting Retail Liabilities customers will...