Business Process Manager

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At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 550 team members, making us one of the largest technology solutions providers in Canada, recognized for our ability to deliver and innovate to meet the changing needs of our clients.

Position Overview:

The Operational Excellence (OE) Team aims to improve organizational efficiencies and ways of working. It comprises three teams: Data Enablement, Process Evolution, and Project Management, whose combined expertise creates organizational value. This role will lead the Process Evolution Team.

Your main focus will be to enhance the Business Process Management (BPM) practice by executing the Director’s strategy, overseeing continuous improvement initiatives,...