Job Description

Who we are looking for

We are seeking a seasoned Business Process Management (BPM) leader who can scale and industrialize process mapping and procedure management across a complex, global financial institution. This role is critical to delivering the firm’s 2026+ BPM strategy, including enterprise-wide process recertification, centralization of SOPs and supporting procedures, and stronger integration of risk, controls, and regulatory governance into business-as-usual operations.

What you will be responsible for

Reporting to the VP – Business Process Management, the AVP will play a hands-on leadership role in driving the next phase of BPM maturity across Global Delivery. The role acts as a custodian of process integrity, ensuring process maps and procedures are trusted management tools.

Key Responsibilities

  • Lead enterprise‑scale process mapping, remediation, and recertification programs using ARIS, ensuring complete and consistent e...

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