Job Description

Description

Job Title: Business Process Associate

Location: Manesar-Gurgaon, HR
Work Mode: On-site Only / 5 Days from Office
Shift: Rotational (General, Evening & Night / 7 days Operation Support)

Job Summary

We are seeking a detail-oriented and customer-focused Operations Support Associate to join our back-end operations team. This role is ideal for professionals experienced in managing inbound/outbound communications, process documentation, and operational support. The candidate should possess strong analytical skills, excellent service orientation, and the ability to work effectively in enterprise systems.

Key Responsibilities

  • Respond to external inquiries as well as internal inquiries related to operational processes, travel, EHS, and support requests. Initiate outbound calls or notifications for follow-ups and escalations.
  • Identify and communicate process improve...

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