Job Description

FIND YOUR 'BETTER' AT Blue Cross

If you believe in better, we’d love to hear from you.

About the Role

Main responsibilities involve creating comprehensive business process maps and process documents to support familiarization journey for new-hire. This role provides a broad exposure in various insurance functions and creates values by improving onboarding experience.

Roles and Responsibilities:

  • Use Visio or other process modelling tools to create clear and comprehensive business process maps and supporting documentation
  • Collaborate with cross-functional teams to gather relevant onboarding contents (e.g. IT, Operations, Management)
  • Design and develop engaging presentations, handbooks and informational documents for new-hires / cross-functional teams’ reference
  • Contribute to the development of checklists, quick reference guides and other tools to enable an effective new-hire onboarding
  • Provide insight...

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