Business Performance Analyst

Summary of Role

To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency.

What you will be doing

• Prepare and analyse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts. Identify variances, trends, and drivers of financial performance across service lines, business units, and geographic regions.  
• Monitoring of key financial metrics.
• Analyse operational metrics such as service delivery efficiency, utilisation rates, productivity, quality indicators, and customer s...