Business Operations Project Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

We’re seeking a dynamic Business Operations Project Manager to join our Global Customer Operations team, focusing on post-sales units like services, support, and business partners. In this role, you’ll lead end-to-end process improvement projects, from defining business requirements to successful implementation. You’ll work closely with stakeholders to identify challenges, analyze data for insights, and recommend best practices.

This position also involves managing operational issues, driving new process rollouts through workshops and training, and ensuring smooth adoption across teams. If you thrive under tight deadlines, excel at strategic problem-solving, and enjoy delivering impac...