Job Description
**Position Summary**
The Business Operations Manager oversees daily U.S. operations, ensuring effective execution across logistics, inventory management, customer service, order fulfillment, product support, and contract implementation. This role serves as the key operational liaison between the company, its Board of Directors, and headquarters, ensuring alignment with corporate objectives, regulatory requirements, and service standards.
**Key Responsibilities**
+ Lead U.S. operations across logistics, customer service, product support, and supply chain functions.
+ Develop and manage workflows, KPIs, service standards, and accountability measures.
+ Drive operational excellence through performance monitoring and continuous improvement initiatives.
+ Lead, coach, and develop operational teams.
+ Coordinate cross-functional activities with sales, finance, compliance, product support, and headquarters.
+ Oversee inventory accuracy, cycle counts, FIFO p...
The Business Operations Manager oversees daily U.S. operations, ensuring effective execution across logistics, inventory management, customer service, order fulfillment, product support, and contract implementation. This role serves as the key operational liaison between the company, its Board of Directors, and headquarters, ensuring alignment with corporate objectives, regulatory requirements, and service standards.
**Key Responsibilities**
+ Lead U.S. operations across logistics, customer service, product support, and supply chain functions.
+ Develop and manage workflows, KPIs, service standards, and accountability measures.
+ Drive operational excellence through performance monitoring and continuous improvement initiatives.
+ Lead, coach, and develop operational teams.
+ Coordinate cross-functional activities with sales, finance, compliance, product support, and headquarters.
+ Oversee inventory accuracy, cycle counts, FIFO p...
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