Business & Operations Analyst (Consultant)

Your mission
We are seeking a detail-oriented and strategic Business & Operations Analyst to join our team in Spain. This role is critical in supporting data-driven decision-making by analyzing operational performance, planning team capacity, and identifying opportunities for process improvement. The ideal candidate will have strong analytical skills, a proactive mindset, and the ability to communicate insights effectively across departments
Your profile
Process Improvement & Root-Cause Analysis:
Identify inefficiencies and propose enhancements to operational processes.
Conduct root-cause analysis to uncover underlying issues affecting performance and service delivery.
Collaborate with cross-functional teams to implement and monitor improvement
Capacity Planning & Resource Sizing:
Analyze the workload, capacity, and optimal sizing of resources for each team within the operations area.
Identify excesses or deficits in staffing and coordinate appropriate adjust...