Business Operation Analyst

Job Description

Join a dynamic Operations team focused on driving operational excellence, process optimization, and business transformation. This role offers the opportunity to collaborate with stakeholders across the organization to identify improvement opportunities, strengthen controls, and deliver sustainable solutions that enhance operational performance and client experience. As a Business Operation Analyst within Operations, you support Operations initiatives by assessing end-to-end processes, identifying systemic issues and process breaks, and partnering with stakeholders to deliver sustainable improvements and appropriate controls.

Job Responsibilities

• Perform document reviews and process assessments; evaluate business processes, systems, and user needs.
• Identify process gaps, promote root-cause understanding, and recommend controls aligned to the issue.
• Ensure consistent implementation of changes related to system, policy,...