Business Intelligence Analyst (Process Audit Focus)

Overview

As a Business Intelligence Analyst with a Process Audit and Compliance focus, you will be responsible for independently reviewing internal workforce processes, KPI adherence, and reporting controls to ensure alignment with approved standards, contractual obligations, and governance requirements. This role provides data-backed validation, identifies risks and gaps, and partners with stakeholders to drive corrective and preventive actions.

Responsibilities

• Process & KPI Audits - Conduct scheduled and ad-hoc audits of operational processes, KPI tracking, and reporting methodologies.
• Compliance & Governance - Ensure adherence to approved BI standards, data definitions, and reporting controls.
• Root Cause & Risk Assessment - Analyze audit findings to identify root causes of non-compliance or breakdowns.
• Corrective & Preventive Actions - Partner with Operations, BI, QA, and Trai...