Job Description

BASIC FUNCTIONS:

  • Interact with Internal clients for understanding Key business Priorities and Opportunity identification.
  • Needs Excellent Client Communication Skills
  • Direct the identification of gaps and Transformation improvements in the various processes
  • Develop and Execute Key Process Excellence, Automation & Digital Transformational Project Roadmaps for the aligned businesses to deliver contractual/non contractual productivity, customer experience and other P&L impacts, as agreed with the business
  • Green Belt Level – Medium to High Impact Projects – Lean Six Sigma, Automation, Transformation
  • Provide innovative leadership driving quality performance, automation projects
  • Ensure the use of problem solving and root cause analysis where necessary
  • Lead Value stream Mapping and Problem Solving & Ideation Workouts with the aligned businesses
  • Monitor & audit the deployed processes for effectiveness & effic...

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