Job Description
Business Intelligence Analyst - Intermediate
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The Contact Centre Program supports over 80+ contact centres across multiple ministries, providing consistent service to Albertans and various boards and agencies.
We are seeking a skilled Power BI Developer to design, build, and enhance workforce insight dashboards, ensuring accurate data reporting and effective stakeholder engagement.
Responsibilities
- Design and develop a Power BI Workforce Insights Dashboard consolidating HCM data metrics.
- Lead all stages of the project lifecycle — planning, stakeholder engagement, prototyping, testing, and release.
- Collaborate with internal and external teams to align business objectives with reporting requirements.
- Document technical and business processes for transparency and knowledge sharing.
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