Job Description

**Job Description:**

**Process Improvement & Project Activities**

Support the mapping, documentation, and improvement of core business processes across departments and in identifying bottlenecks in sales and service processes.

Identify inefficiencies and assist in developing and documenting streamlined workflows across teams that contribute to improving customer response and internal execution timelines.

Support the execution of cross-functional projects and initiatives.

Coordinate meetings, follow-ups, and stakeholder communication.

**Reporting & Data Support**

Assist in developing and maintaining operational dashboards and KPI reporting, working with leadership to turn data into actionable insights.

Support data collection and validation across Sales, Service, and Operations, ensuring accuracy and consistency of business performance reporting.

**HR & People Operations Support**

Assist with onboa...

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