Business Development Executive

We are seeking an enthusiastic and detail-oriented Business Development Executive to join our team in Crewe. As a Business Development Executive in our Account Management team at our organisation, you will play a crucial role in understanding customer needs, analysing data, and building strong relationships to drive business growth and customer retention.

What will your day-to-day look like?

• Oversee customer growth, training, and development of best practices to drive business value and return on investment
• Serve as the primary point of contact for assigned accounts, providing excellent customer service and support
• Conduct regular check-in calls and account reviews to assess and track customer satisfaction levels
• Identify and reduce churn risks through proactive outreach campaigns
• Recognise and capitalise on upsell opportunities when applicable
• Collaborate with internal te...