Job Description

Career Opportunity

Whitby Mazda, a proud member of Drive Autogroup is currently seeking a Business Development Representative to join their team. The ideal candidate for this position will coordinate and support all efforts to establish an industry-leading “Guest experience” for dealership clientele. This position will be responsible for scheduling service appointments. Vital to this role would be always handling guest inquiries in an efficient and timely manner, as well as working with other departments to develop prompt guest service communication.

Responsibilities:

  • Basic client services; respond to all inbound emails, telephone and online inquiries
  • Providing timely responses to customer requests
  • Professional and effective communication with customers
  • Generate appointments for current as well as outstanding or lost customers by means of outbound prospecting and lead activity management
  • Confirm and follow up/res...

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