Business & Customer Analytics Specialist

In this role, you will play a key part in driving data‑backed decision‑making and customer‑centric marketing across METRO’s global markets. You’ll work closely with international marketing teams, data scientists, and CRM specialists to analyze customer behavior, optimize communication journeys, and build intelligent reporting and automation tools. Your work will directly influence how 21 countries engage with millions of customers—transforming data into actionable insights, scalable processes, and impactful business outcomes.



Your responsibilities

• Implementing projects in cooperation with marketing teams from 21 countries worldwide and the METRO Group headquarters in Düsseldorf
• Analyzing and preparing reports on executed marketing and customer-related activities
• Collaborating with the Data Science team
• Automating CRM communication processes (Adobe Journey Optimizer)
• Creating data visu...