Business Analysts - SaaS Products

Responsibilities:

• Collaborate with product managers, data analysts, research analysts, engineers, and stakeholders to gather and document detailed product requirements
• Translate business and product goals into functional and non-functional requirements
• Create user stories, workflows, acceptance criteria, and wireframes/mock-ups (with design team) where needed
• Analyze customer journeys, identify gaps, and recommend process improvements
• Support backlog grooming, sprint planning, and product testing activities
• Perform data analysis to validate assumptions and inform product decisions
• Coordinate with QA to ensure test cases align with business needs
• Monitor product KPIs and user behavior post-release to generate actionable insights
• Assist in stakeholder communications, status reporting, and product documentation
• Ensuring the quality of the releases by testing, validat...