Business Analysts Manager – Partner Solutions

Business Analysts Manager – Partner Solutions

Join to apply for the Business Analysts Manager – Partner Solutions role at Intelcom | Dragonfly . With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last‑mile logistics. Our vision is to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Key Responsibilities

• Leadership & Team Management
  • Lead, coach, and develop a team of Business Analysts focused on customer‑ and partner‑facing technologies.
  • Foster a collaborative, high‑performance culture grounded in innovation, accountability, and continuous improvement.
  • Provide direction on requirements discovery, solution design, prioritization, and decision‑making.
  • Ensure alignment between BA workload, organizational priorities, and technology roadmaps.
  • Define and maintain KPIs...